Maritime and Coastguard Agency

MARITIME LABOUR CONVENTION ARTICLE 1.4

Ably Resources Ltd are compliant with the provisions of the International Labour Organisation’s (ILO) Maritime Labour Convention 2006 (MLC): Recruitment and Placement with respect to Seafarer recruitment and placement as detailed in Article 1.4 of the Convention and as required under United Kingdom legislation.

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This requires:

1.1.1 We will not maintain a blacklist to prevent individual seafarers from gaining employment

1.1.2 There is not a charge made against the seafarer for providing them with employment or to register for employment on the Website

1.1.3 We will ensure that seafarers recruited or placed are qualified for the job concerned and undertake reference checks to provide assurance

1.1.4 We will maintain an up-to-date register of all seafarers recruited or placed through us

1.1.5 That the client’s seafarers’ employment agreements (SEAs) are in accordance with flag state laws and regulations, as is any Collective Bargaining Agreement (CBA) that forms part of the employment agreement

1.1.6 Inform seafarers of their rights and duties under their employment agreements prior to engagement

1.1.7 Examine and respond to any complaint concerning their activities and advise the competent authority (Flag State) of any unresolved complaint

1.1.8 Make sure, as far as reasonably practicable, that the owner/management company/Captain has the means to protect seafarers from being stranded in a foreign port

1.1.9 We have insurance to compensate seafarers for monetary loss from the failure of the recruitment and placement service, or from breech of the seafarer employment agreement by the owner or his servants/agents to meet its obligations required of them in law

1.1.11 Maintain up-to-date lists of the vessels for which we provide seafarers and ensure that there is a means by which the services can be contacted in an emergency at all hours

1.1.12 We will not recruit any crew under the age of 16 years, or below the minimum age specified by vessel’s Flag (whichever is higher)

1.1.13 We will not recruit any crew under the age of 18 that shall be employed or engaged or work as a ship’s cook

1.1.14 We pride ourselves on being a fair and just company. Seafarers are not subject to exploitation by Ably Resources Ltd or their personnel with regards to the offer of engagement on ships or by companies

For an up to date list of countries who have ratified MLC 2006 please visit

https://www.ilo.org/dyn/normlex/en/f?p=NORMLEXPUB:11001:0::NO:::

Please note that the risk of working on ships which fly the flag of a country which has not ratified the MLC 2006 is that the seafarer employment agreements may not be MLC 2006 compliant

There are no mechanisms in place to prevent or deter any qualified seafarer from gaining employment Ably Resources Ltd will never charge you, under any circumstances, for any recruitment or placement services

Complaints Procedure

If you have a complaint and it cannot be resolved in the first instance, please contact Mark Lombardi, Managing Director. You can write to him at: 105 West George Street, Glasgow, G2 1PB or email at info@ablyresources.com

Next steps

  1. We will send you a letter acknowledging your complaint and asking you to confirm or explain the details set out. We will also let you know the name of the person who will be dealing with your complaint. You can expect to receive our letter within 5 days of us receiving your complaint.
  2. We will record your complaint in our central Service Improvement Register within a day of having received it.
  3. We will acknowledge your reply to our acknowledgment letter and confirm what will happen next. You can expect to receive our acknowledgement letter within 5 days of your reply.
  4. We will then start to investigate your complaint. This will normally involve the following steps;
  • We may ask the member of staff who dealt with you to reply to your complaint within 5 days of our request;
  • We will then examine the member of staff’s reply and the information you have provided for us. If necessary we may ask you to speak to them. This will take up to 4 days from receiving their reply.
  1. Mark Lombardi will then invite you to meet with him to discuss and hopefully resolve your complaint. He will do this within 5 days at the end of our investigation.
  2. Within 2 days of the meeting Mark Lombardi will write to you to confirm what took place and any solutions he has agreed with you.

If you do not want a meeting or it is not possible, Mark Lombardi will send you a detailed reply to your complaint. This will include his suggestions for resolving the matter. He will do this within 5 days of completing his investigation.

  1. We will write to you confirming our final position on your complaint and explaining our reasons. If you are still not satisfied, you can contact the Employment Agencies Standards Inspectorate at the Department for Business Enterprise & Regulatory Reform or the REC, the industry trade association, of which we are a member by writing to the Professional Standards Team, REC, 15 Welbeck Street, London W1G 9XT.
  2. Specifically for Seafarers: If you believe your complaint has not bee properly resolved you have the right to contact Maritime and Coastguard Agency (mlc@mcga.gov.uk) for any unresolved complaints or write to them at:

Maritime and Coastguard Agency

Spring Place

105 Commercial Road

Southampton

SO15 1EG

If we have to change any of the time scales above, we will let you know and explain why.